01 2025_198
Requirements
An appropriate degree/diploma with 3 years relevant experience in an administrative, school or logistics environment OR a matric qualification with at least 5 years relevant experience in an administrative, school or logistics environment; and proven computer literacy. Valid Driver’s license. Additional Requirements: Knowledge of National Senior Certificate (NSC) and Senior Certificate (SC) examination policies and processes. Job Summary: Render an efficient and effective process in respect of the packing and distribution of question papers and examination stationery, the collection and processing of answer scripts for marking and the control of scripts during and after the marking process. Knowledge: Working knowledge of exam related computerized system. Knowledge of directives, norms and standards, policies and regulations pertaining to the dispatching of national question papers and the management of answer books. Knowledge of the logistics of packing, distribution and archiving. Knowledge of exam directives and strong room policy. Knowledge of client care and information management. Internal and external marketing and communication processes. Functions, programmes and projects of the WCED. Information in the WCED domain. Electronic information content. Skills: Ability to analyse and problem solve. Ability to build sustainable relationships and trust with clients. Follow communication procedures, guidelines and policies. Excellent communication and writing skills. Conflict resolution and interpersonal skills. Good verbal and non-verbal communication skills, Computer literacy skills (MS Word, MS Excel).
Duties
Administer and coordinate the packing and distribution of question papers, examination stationery and marksheets. Administer and coordinate the collection, processing and packing of answer scripts, unused answer books during the examination writing and marking processes. Administer all processes for the procurement and stock control of consumables, stationery and equipment required for the packing and distribution of exam materials. Administer the stocktaking of the stationery and equipment needed for the packing of question papers and answer scripts. Preparing the documents for the procurement of various bulk stationery and equipment. Prepare memoranda and submissions for the approval of funds for the procurement of requisite equipment and bulk stationery. Administer and record regular stock counts for quarterly reporting. Administration and Reporting. Draft Examination correspondence with regards to the distribution and safekeeping of the question papers, answer books and stationery. Compile detailed management plan for the packing and distribution process, for the training of principals and invigilators and the logistical arrangements for the marking of scripts. Report on question paper irregularity. Deal with enquiries pertaining to question papers and exam stationery. Liaise with external role players/ service providers. Compile weekly progress reports. Supervision of administrative staff and examination assistants. Oversee the supervision, guidance and discipline of staff. Compile motivation for the recruitment and selection of adhoc support staff. Attend to grievances and misconduct cases of staff (disciplinary steps). Oversee the attendance, leave management and assignment of staff and Examination Assistants.